Terms of Service & Privacy Policy

These terms are an agreement between you and Stampline LLC ("Stampline", "we", "us"), an Illinois limited liability company. By creating an account or using stampline.io, the application at stampline.app, or our card sending services (together, the "Services"), you agree to these terms, including the Privacy Policy in the second half of this page.

Your account

You must provide accurate information, keep your credentials secure, and be at least 18. You are responsible for activity under your account. On Team plans, Admins can invite and remove members and manage the account, and all members share the plan's monthly pool of cards.

Subscriptions and billing

• Plans are billed monthly in advance and renew automatically until canceled.
• Each plan includes a set number of cards per billing period. Your count resets at the start of each billing period, on the same day of the month you subscribed.
• You can change or cancel your plan at any time from Settings. If you cancel, you keep access through the period you have already paid for. Fees already paid are not refunded except where required by law. Our Refund Policy explains what happens to your card credits when you cancel, change plans, or a card does not go out.
• We may change pricing with advance notice; changes take effect at your next renewal.

The cards you send

You control what mails. Whether you write a card yourself or start from an AI draft, you review and approve the final content before it is sent, and you are responsible for it. You agree that:

• You have the right to contact each recipient and to provide us their name and mailing address.
• Your cards will not contain unlawful, harassing, deceptive, or discriminatory content, and your use will comply with applicable laws.
• Mailing addresses you provide are accurate; we are not responsible for cards sent to incorrect addresses.
• We may decline to produce content that violates these terms.

Cards are physically produced and delivered through third-party printing, mailing, and postal services. We do not guarantee delivery dates.

AI assistance

Parts of the Services use artificial intelligence, including third-party AI models, to draft and personalize content. AI output can be imperfect; that is why every card is yours to review before it mails.

Your content and our platform

You own the content you create and the recipient information you provide. You grant us the license needed to operate the Services: to process, personalize, print, mail, host, and display that content, including on each card's landing page. The Services themselves, including our software, design, and branding, belong to Stampline and its licensors.

Engagement data

The Services record interactions with your cards' landing pages, such as scans and link taps, and report them to you. This data is provided as-is to help you work; we do not guarantee its completeness.

Acceptable use

You will not misuse the Services, including attempting to breach security, reverse engineer the platform, resell it without our agreement, or use it to send unsolicited bulk content in violation of law.

Disclaimer and limitation of liability

The Services are provided "as is" without warranties of any kind, express or implied. To the fullest extent permitted by law, Stampline will not be liable for indirect, incidental, special, or consequential damages, and our total liability for any claim relating to the Services is limited to the amounts you paid us in the twelve months before the claim arose.

Termination

You may stop using the Services at any time. We may suspend or terminate accounts that violate these terms. Sections that by their nature should survive termination do survive, including ownership, disclaimers, and limitations of liability.

Changes and governing law

We may update these terms; we will post the updated version here with a new date, and material changes will get additional notice. Continued use after changes take effect means you accept them. These terms are governed by the laws of the State of Illinois, and disputes will be resolved in the state or federal courts located in Illinois.

Privacy Policy

This section explains how we collect, use, and share personal information when you use stampline.io, the Stampline application at stampline.app, and our card sending services (together, the "Services").

Information we collect

• Account and profile information. Name, email address, password, company, title, phone number, links you add to your profile (such as a calendar, website, LinkedIn, or video), and an optional description of how you write.
• Recipient information you provide. When you create contacts or send cards, you provide information about your recipients, such as names, companies, and mailing addresses. We process this information on your behalf to provide the Services.
• Card content. The messages and page content you create or approve.
• Engagement information. When a card's QR code is scanned, we record interactions with the card's landing page, such as page views, video plays, and link taps, along with time and general device and browser information, and show them to the sender.
• Demo requests. If you ask us to mail you a sample card, we collect the name, company, email, and mailing address you submit, and use them to send that card and follow up about it.
• Payment information. Payments are processed by our payment processor. We do not store your full card number.
• Usage information. Standard log and usage data about how the Services are used.

How we use information

• To provide the Services: creating, personalizing, printing, and mailing cards, hosting each card's landing page, and reporting engagement to the sender.
• To operate accounts, billing, and support.
• To improve the Services and develop new features.
• To send service communications, and, where you have opted in, product news you can turn off at any time.

How we share information

We do not sell personal information. We share it only with service providers who help us run the Services, under agreements that limit their use of it:

• Printing and mailing partners, who receive recipient names, mailing addresses, and card content in order to physically produce and mail cards.
• Payment processors, for billing.
• Cloud hosting and infrastructure providers, who store and serve the Services.
• AI model providers, who process card and profile content to generate personalized drafts.
• Authorities where required by law, and a successor in the event of a business transfer.

If you received a card

If a Stampline card arrived on your desk, the sender provided your name and mailing address, and the card and its landing page come from them, not from us. Scanning the QR code is optional. If you would like your information removed from a sender's account, contact us at support@stampline.io and we will help.

Data retention

We keep personal information for as long as your account is active or as needed to provide the Services, comply with legal obligations, and resolve disputes. You can ask us to delete your account and its data at any time.

Security

We use reasonable technical and organizational measures to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your rights

You may access, correct, or delete your personal information by using the Services or contacting us. Depending on where you live, including under the California Consumer Privacy Act, you may have additional rights, such as the right to know what personal information we hold about you and to request its deletion. We will honor verified requests as required by law, and we do not discriminate against you for exercising your rights.

Children

The Services are for business use and are not directed to anyone under 18. We do not knowingly collect personal information from children.

Changes to this policy

We may update this policy from time to time. We will post the updated version here with a new date, and for material changes we will provide additional notice.

Contact

Stampline LLC (Illinois) · support@stampline.io